Shipping & Delivery
We want your new nails to arrive quickly and safely. Here is everything you need to know about our shipping process.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. You will receive an email notification once your order has been shipped.
Delivery Times & Shipping Costs
We currently ship to addresses across the United States. We offer two shipping options:
- Standard Shipping — 7–14 business days — $7.00
- Express Shipping — 5–10 business days — $15.00
Free Standard Shipping is available when you purchase 3 or more items in a single order. The discount is applied automatically at checkout — no code needed. Express Shipping is charged at $15.00 regardless of order size.
Delivery estimates begin from the date of shipment, not the date the order is placed. Please allow an additional 1–3 business days for processing before dispatch.
Shipping Carriers
Orders are fulfilled through major international carriers including USPS, UPS, FedEx, and DHL. The specific carrier assigned to your order may vary based on your delivery address, the shipping method selected, and current logistics availability.
Order Tracking
A tracking number will be provided via email once your order has shipped. You may use the tracking number on the respective carrier's website to monitor your shipment's progress. Please allow 24–48 hours after shipment for tracking information to become active. If tracking has not updated for more than 10 business days, please contact us.
Important Shipping Notes
- Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.
- PetalFinger is not responsible for any customs duties, import taxes, or brokerage fees that may be imposed by your country's customs authority. These charges, if applicable, are the responsibility of the recipient.
- Please ensure your shipping address is accurate and complete at checkout. We are unable to modify the delivery address once an order has been dispatched.
Contact Us
If you have any questions regarding shipping or delivery, please reach out to us:
- Email: support@petalfinger.com
- Response Time: We are available 7 days a week and aim to respond within 24 hours.
Still Have Questions?
Our team is here to help. Email support@petalfinger.com and we will get back to you within 24 hours.
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