Contact Us
Get in Touch with PetalFinger
Have questions about sizing, your order status, or need styling advice for your press-on nails? We’re here to help! Reach out to the PetalFinger team, and we’ll get back to you as quickly as possible.
Customer Support Channels
- Email Support:
For general inquiries, order changes, or size consultations, email us at:
support@petalfinger.com
(Response Time: Within 24–48 hours, Monday to Friday)
- Instant Chat / WhatsApp:
Need faster assistance with your order or sizing? Chat directly with our customer care team:
Customer Care Hours
- Monday – Friday: 9:00 AM – 6:00 PM (HKT / GMT+8)
- Saturday & Sunday: Closed (Inquiries received over the weekend will be answered on Monday)
Quick Helpful Links
Before reaching out, you might find an instant answer in our store guides:
- Track Your Order: Visit our [Tracking Page] for real-time parcel updates.
- Sizing Questions: Check our [Size Guide] to select the perfect nail dimensions.
- Returns & Exchanges: Review our [Returns & Refund Policy] for eligibility and details.